Privacy Policy

Last updated: November 11, 2026

This policy explains what the FireHouse Supplements app collects and how it is used.

What we collect
- Account details you give us: your name, phone number or email, an optional alias, and who referred you.
- Orders: the items, pickup or delivery choice, delivery address and any note you add.
- Messages you send to FireHouse in the app.
- Your Journal, tracker, calendar and wish list. They are saved on your phone. When you are signed in, a copy is saved encrypted with your account.
- Questions you ask Amber, the AI assistant.
- A random ID for your device and basic usage counts, such as how many people open the app.

How we use it
To run your account, prepare and deliver your orders, contact you about them, answer your messages, apply rewards and referrals, keep the app secure, and improve it.

Who we share it with
We do not sell your information. We share it only with the services that make the app work:
- Cloudflare, which hosts the app and its database.
- Google, which answers the questions you ask Amber and provides the app's fonts. Your question is sent to Google's AI service. Do not include private details in questions to Amber.
- Delivery carriers, who receive your name and address when an order ships.
We may also share information when the law requires it.

Payments
No payment is taken in the app and the app does not store card numbers. FireHouse contacts you to arrange payment.

Storage on your phone
The app saves your language, your order in progress, your sign-in and your Journal on your phone so it works quickly and offline. It does not use advertising cookies or ad trackers.

Your choices
You can change your details or delete your account in the app. To ask for a copy of your information or to have it deleted, message FireHouse from your account. We keep order records as long as the law or our business records require.

Age
The app is for adults 21 and older. We do not knowingly collect information from anyone younger.

Security
Passcodes are stored in scrambled form, connections are encrypted, and access to customer information is limited to FireHouse. No system is perfectly secure.

Changes
We may update this policy. The date at the top shows the latest version.

Contact
Questions? Message FireHouse from your account in the app.